Privacy Policy

AU PacknSend is committed to protecting your privacy in line with the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth). This policy explains how we collect, use, and protect your personal information when you use our website (www.aupacknsend.com.au). By using our website, you consent to the terms outlined below.

1. Information Collection

We collect personal information when you place an order or create an account, including:

  • Name, address, phone number, and email.
  • Order details and payment transactions.
  • Shipping and billing information.

2. Use of Information

Your personal information is used to:

  • Process and fulfill orders.
  • Communicate order updates.
  • Verify payments and process refunds.
  • Respond to customer inquiries.

We do not use your information for marketing or share it with third-party marketers.

3. Information Disclosure

We may share your information with:

  • Service providers (couriers, payment processors) to complete orders.
  • Legal authorities if required by law.
  • Suppliers, when necessary, to fulfill orders, including overseas entities compliant with the Privacy Act 1988 (Cth).

4. Data Security

Your data is stored on secure servers with SSL encryption for transactions. Payment details are processed by third-party platforms, and we do not store sensitive financial information. However, online data transmission cannot be fully guaranteed secure.

6. Policy Updates

Any changes to this policy will be posted on our website, and continued use constitutes acceptance of the updated terms.